Mission Critical Networks

Telent are now deploying network solutions that use AI driven operations and performance monitoring. This allows the network solution to anonymously report performance metadata from the network core, wireless access points and user experience to a central data lake that holds similar metadate from many other solutions from across Europe. AI and Machine Learning technologies analyse the metadata from all the solutions to deliver personalised monitoring, diagnostic reports and configuration recommendations, specific to each network - ensuring optimised network performance and enhanced user experience:

• Overall reduction of tickets
• Overall reduction in Networking faults
• Reduced time to close of help desk tickets through use of Marvis
• Automation of many routine tasks in network management, faster deployment of new projects increasing networking team efficiency
• Reduction in Engineer visits to site – Lessening of the cost of ownership of LAN network
• Increased visibility of end user experience on the Network
  

The AI Driven Enterprise approach, provides a better user experience, lower cost of support and more time for IT teams to focus on value add or strategic projects because less time is spent on just keeping the lights on.