Vehicle Connectivity solutions for emergency service vehicle fleets from Telent cover the design, installation and maintenance of communication solutions for all types of vehicles.
With expertise and experience of major emergency services fleet upgrade projects, Telent are ideally placed to assist police, fire and ambulance services with current vehicle communication technology and also help prepare for the future transition to the ESN. We work in partnership with our customers to provide ongoing vehicle communication equipment support, in addition we can securely decommission and dispose of obsolete devices.
Telent covers all areas of vehicle connectivity services, including designing, supplying, procuring, installing, commissioning, maintaining, decommission and dispose. This means that you can leave the experts to handle your connectivity requirements, while you focus on your own emergency service work.
Telent offers a complete range of ESN vehicle services, including pre-transition fleet surveys, collaborative vehicle installation design, installations, safe disposal of old devices, and ongoing maintenance for ESN equipment. Telent can also provide the logistics handling and inventory management of the new ESN devices and equipment to be installed into the fleet.
Telent are ready to support the Emergency Services sector Road-to-Zero strategy. Telent ensures that any employees working with electric and hybrid vehicles are trained to the Institute for the Motor Industry (IMI) industry standard. This includes its vehicle design team, which is accredited to level 3, and installers who will be working with electric vehicles are accredited to level 2. This ensures that both Telent employees working on the vehicles and those who are driving them are aware of the dangers associated with electric cars.
Telent has been awarded a major contract to upgrade the mobile communications devices in 6,500 ambulances across all NHS Ambulance Trusts in England and Wales. The contract, which is managed by the NHS Ambulance Radio Programme (ARP), will allow for a more effective and reliable mobilisation communications platform, improving the ability to meet challenging response times for frontline ambulance clinicians during emergencies.
Replacing the existing hardware solution with new and improved future proofed solutions, Telent and ARP will deliver the Mobile Data Vehicle Solution (MDVS) programme. Providing a new Mobile Data Terminal (MDT) solution for ambulance vehicles, Telent will install and support smart vehicle routers and specially programmed and ruggedized Windows tablets. This solution will enable the in-vehicle communication and capability needed for the National Mobilisation Application (NMA), a standard platform for control rooms to communicate with ambulances.
The London Ambulance Service chose Telent to deliver a five-year contract for the design, installation and 24x7 365 day per year managed support of Mobile Data Terminals across the entire fleet of up to 900 vehicles, based on its extensive experience of large-scale field service solutions. The key objective of the contract is to increase vehicle-on-road-times.
Telent have been achieving this by co-coordinating a strategic programme of Planned Maintenance Inspections (PMIs), with Vehicle Maintenance schedules and station incidents, delivered by Telent’s mobile technicians. The PMI programme includes regular inspection and replacement of CMOS batteries, MDT battery packs and other consumables, along with cabling and systems inspections. The reduction in recurring faults has significantly improved vehicle-on-road availability.
Telent were selected by Airwave to deliver all services under the national Firelink contract, to provide installation and maintenance of secure radio communications and Mobile Data Terminals (MDT) to every operational fire vehicle in the UK - a total of around 10,000 appliances and fast response units.
Telent created design documents for every class of vehicle before undertaking the project management of distributing thousands of TETRA radios and MDTs, installing the equipment and managing the logistics of booking vehicles and crews off road without disrupting services. In accordance with Airwave guidelines, we designed the tests and approved the installation.
Following successful completion of the installation phase, Telent now provide a fully managed support service delivering a 24 hour fix SLA nationally.