Skip content

Emergency Services

Mission critical technology solutions for Police, Fire, Ambulance & Public Safety organisations across the UK & Ireland.

At Telent, we provide technology and network services to many of the UK and Ireland’s largest and most ‘mission critical’ operational systems in the Emergency Services community.

Every day, the UK and Ireland rely on critical public services to stay safe, connected, and on the move. At Telent, we stand behind the people who make these services possible. We bring clarity to complexity and confidence to decision-making, empowering Emergency Services organisations with resilient, future-ready technology.

User Services for ESN

Telent has been selected by IBM to play a key role with User Services in the deployment of the ESN

Article

Ambulance Radio Programme

Telent delivers major end-to-end mobilisation communication upgrade for NHS trusts

Article

Maritime & Coast Guard Agency

New full-fibre network enhances life-saving operations around the UK’s coastline

Case Study

Comprehensive IT Solutions for Emergency Services

Infographic lines
ICT Managed Service

A catalogue of flexible services for all ICT requirements, provided by specialist service teams. From a single service package to an entire digital transformation project for an organisation’s ICT estate.

Graphic
Graphic
Control Room

A complete range of technology and support services for emergency control rooms, including recommending, procuring, integrating and managing a range of systems and software applications.

Graphic
Graphic
Ambulance Radio Programme

As part of the NHS Ambulance Radio Programme, Telent are upgrading the mobile communications devices in ambulances for all NHS Ambulance Trusts across England and Wales.

Graphic
Graphic
Cyber Security

A suite of services that ensure your organisation is protected against cyber-attacks, spanning governance, risk and compliance (GRC), security assessment and IT security solutions.

Graphic
Graphic
Lifeboat Mobilisation

Supporting the paging system that alerts RNLI lifeboat crews to mobilise for a launch and the station end systems for more than half the fire and rescue services across the UK and Ireland.

Graphic
Graphic
HM Coastguard

Telent are delivering a next-generation mission critical network for the Maritime and Coastguard Agency connecting 165 remote radio stations, supporting HM Coastguard to protect lives at sea.

Graphic
Graphic
Vehicle Connectivity

Telent install and support voice and data communication solutions in emergency service vehicles, covering both current technology and preparing for the transition to the ESN.

Graphic
Graphic
Smart Buildings

Telent’s Smart Buildings solution uses IoT technology to monitor facilities, optimise space usage, and enhance operational efficiency across emergency service facilities like police stations, fire stations, and ambulance hubs

Graphic
Graphic
IT Networks

The expertise, experience and vendor certifications to provide network planning, design, deployment and support for LAN, WAN & Wi-Fi networks for the emergency services.

Graphic
Graphic
Hand Held Devices

Telent supports the deployment and maintenance of mission-critical handheld devices for emergency services, ensuring secure, resilient communication and seamless integration with control rooms and vehicle systems.

Graphic
Graphic
Station End & Mobilisation

Telent provide and support station end, mobilisation and mobile data terminal (MDT) solutions for more than half of fire and rescue services across the UK and Ireland.

Graphic
Graphic
Technology Transformation

A comprehensive range of services for auditing and planning to support organisations prepare for major technology transformation.

Graphic
Graphic

Trusted technology partner in Emergency Services

Telent has a proven capability in many major emergency services solution upgrades. Our nationwide coverage with vendor agnostic approach means that we can deliver a high level of service, whilst selecting the best solution for each clients needs.

Merseyside Fire and Rescue Authority

Since 2001, Telent provide mission critical Managed ICT Services to Merseyside Fire and Rescue Authority covering a comprehensive range of Information Technology Infrastructure Library (ITIL) defined ICT services.

East Sussex Fire & Rescue Service

ESFRS identified their SSRI process needed upgrading to meet aspects of the Grenfell Tower incident recommendations and to modernise the technology in use, and reached out to their ICT managed service provider and trusted partner since 2016, Telent, to help them kickstart the process.

Ambulance Radio Programme

Telent has been awarded a major contract to upgrade the mobile communications devices in all 11 NHS Ambulance Trusts across England & Wales. The ARP Mobile Data & Vehicle Solution (MDVS) Programme provides resilient mobile data communication suitable for Ambulances, Rapid Response and other emergency vehicles.

Avon Fire & Rescue Services

To upgrade its station end solution in preparation for ESN transition, Avon FRS employed the services of Telent to deliver a cost-effective solution to upgrade the operating system in the fire coder and implement a new solution for its secondary bearer.

North Wales Fire & Rescue

Working directly with North Wales Fire and Rescue Service on its existing seven-year-contract, Telent has been supporting and maintaining its mobilisation solution across the 44 fire stations in North Wales.

Why choose Telent?

Unique understanding of the specific safety and operational requirements of the public safety sector

We have over 20 years' experience working directly with Emergency Services, proving a unique and valued perspective on the end users operational needs.

Proven expertise in both contemporary and legacy systems

Fully-managed service approach that will ultimately drive down cost, but never quality

Many emergency services are exploring the benefits of moving to managed ICT services. At Telent we have a flexible catalogue of services for all ICT requirements, provided by specialist service teams dedicated to the blue light sector, designed to complement or supplement inhouse ICT functions.

Find out more

Security-cleared and appropriately accredited engineers providing round-the-clock support

Telent have a nationwide network of technical resources and comprehensive services always ready to meet your operational and business challenges. All our staff are NPPV level 3 SC cleared enabling detailed conversations without need for compromise or concern.

We are a approved supplier on multiple Crown Commercial Services purchasing agreements

With Telent you can purchase with confidence. As an approved supplier we have demonstrated our expert skills & capabilities to be awarded multiple framework agreements, providing you a simplified procurement route to purchase reducing timescales and cost with the assurance of quality goods and service.

Find out more

Discuss your mission critical technology requirements today

Contact Us
Contact us