North Wales Fire and Rescue Service. Station End System

Station Systems

Control Rooms

Emergency Services Network (ESN)

Vehicle Connectivity

Fireground Radio

Emergency Services

North Wales Fire and Rescue Service depends on its Station End system to alert firefighters when there is an incident and relay vital details about the emergency.

On average, North Wales Fire and Rescue Service (NWFRS) attend over 4,000 fires, road collisions and emergency incidents every year and has more than 1,000 operational and support staff. This covers a vast area of more than 2,400 square miles with an estimated population of 678,461 people. As such, communications must be reliable to ensure fire crews can carry out their critical duties optimally in a situation where success is potentially measured in lives saved.

Like many fire services, North Wales Fire and Rescue Service depends on its station system to alert firefighters when there is an incident, relaying vital details about the incident from callers via its control room.

Working directly with North Wales Fire and Rescue Service, Telent has been supporting and maintaining its mobilisation solution across the 44 fire stations in North Wales since 2013. The support covers the Station End equipment that alert retained firefighters via radio pagers to mobilise for an emergency incident. Telent’s Station End system is activated by the central command and control system and seamlessly allows crews to swiftly respond to incidents by providing information, including the location and nature of the incident, so teams can make fast and informed decisions.

Read the full North Wales Fire & Rescue Service case study here.

"We are delighted to continue working with Telent as the team has continually demonstrated its extensive knowledge in the emergency services sector and continues to help keep our firefighters connected and our residents safe. We are committed to this ongoing collaboration with Telent."

- Peter Davis – Senior Head of Control and ICT at North Wales Fire and Rescue Service


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