Station End & Mobilisation Systems

Before implementing any changes, Telent recommends undertaking a detailed assessment of your current solution. This should identify strengths, limitations, and any critical PSTN dependencies. A clear understanding of your existing environment enables Telent to help mitigate risk, maintain service continuity, and preserve operational resilience.

Telent works with Fire and Rescue Services to determine whether PSTN replacement should be delivered as a standalone initiative or as part of a wider infrastructure refresh. Aligning this transition with related programmes, such as application modernisation or network upgrades, can strengthen the overall business case. Telent also ensures future requirements are considered, including readiness for the Emergency Services Network.

Timescales and cost are key considerations in any PSTN replacement programme. Engaging with Telent’s subject matter experts provides clarity on available options and supports informed decision making.

Telent brings extensive experience in delivering critical communications solutions, with a strong understanding of both the technological and commercial challenges associated with PSTN replacement. As a vendor agnostic organisation, Telent works across a broad technology ecosystem, recommending and delivering solutions tailored to the specific operational requirements of Fire and Rescue Services.

Understanding the route to market is an important part of planning PSTN replacement. Telent supports Fire and Rescue Services in identifying compliant procurement options that align with programme timescales and organisational requirements.

Common routes include Competitive ITT, Further Competition, Direct Award, and engaging an existing supplier. Competitive ITT and Further Competition are widely used and offer a structured approach to supplier selection, although they can be more time intensive due to evaluation, negotiation, and contracting processes.

Framework based options, including Direct Award where appropriate, can provide an alternative route where permitted, supporting efficient procurement and delivery. Telent works with organisations to assess the suitability of these options based on individual requirements and governance considerations.

Telent supports organisations in evaluating available technical solutions to ensure alignment with operational and strategic requirements. This includes assessing vendor capability, determining whether existing partnerships remain suitable, and identifying where new relationships may be required.

Telent takes a full lifecycle approach, considering long term support, internal resource requirements, and the skills needed to sustain the solution. Early engagement with Telent helps ensure timely implementation, reducing the risk of supply chain constraints or resource shortages.

Following implementation, Telent works with Fire and Rescue Services to validate that the solution meets defined requirements. This includes optimisation activities and regular testing to confirm performance, reliability, and resilience.

Telent supports ongoing review and continuous improvement, helping organisations demonstrate value for money and plan future enhancements. By maintaining a forward looking roadmap, Telent ensures solutions remain aligned with evolving operational needs and technological change.