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Vehicle Connectivity & ESN Transition

Range of capabilities specifically designed to help organisations successfully transition to the new ESN environment

Vehicle Connectivity

Fire and Rescue Services throughout the UK and Ireland have trusted Telent to implement and maintain secure systems for Mobile Data Terminals (MDTs) in operational vehicles for over 15 years.

We have successfully delivered radio communications and deployed thousands of MDT’s into a wide variety of vehicles, including the latest electric-powered vehicles. As part of large-scale field service solutions on behalf of London Ambulance Service, Fire and Rescue Services and from partnership working under the FiReLink contract, delivering maintenance to all UK FRS radio communications. The scale of our involvement has significant impact on both the employees within the emergency services and the public for whom they serve.

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Coverage Assurance

As organisations increasingly use services from mobile network operators to compliment mission critical voice services, Coverage Assurance provides independent, calibrated and accurate information on network performance across key operational areas and within specific locations and buildings.

Built on Telent’s experience with ESN Assurance we are now offering a new Coverage Assurance service for LTE and 4G mobile networks. This enhanced service is delivered with our technology partner Metricell and provides much more than just coverage testing. Coverage Assurance provides testing across four parameters: Coverage (is there a signal), Resilience (identify areas at risk), Quality (expected through put) and Capacity (number of channels and available bandwidth).

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Control Room

To technically support the emergency services in the most effective, streamlined way possible, we design, build and install integrated Command and Control information and communication systems. These systems are at the heart of their operations, dependant on multi-channel data communications networks, data-storage and innovative high level IT applications, enabling reliable command and control functionality across large scale operations.

London Ambulance and numerous Fire and Rescue Services have selected our solutions. We enable effective management and coordination of their front line teams, vehicles and control rooms through our communications, computing and information technologies, which converge seamlessly into their mobile platforms.

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Station Systems

From the second a 999 call is made to a Fire and Rescue Service, the technology infrastructure becomes critical in alerting crews and enabling efficient, effective response. We are the Partner of choice for over 20 fire and rescue services across the UK and Ireland, providing and supporting their Station End solutions – a vital resource mobilising firefighters and fire appliances.

We supply, upgrade, install and support Station End solutions, tailored to meet the specific operational needs of individual fire and rescue services. With a nationwide engineering force and 24 x 7 service centres we support fire and rescue services around the UK from Cleveland down to Cornwall, across to Norfolk and over to North Wales plus Northern Ireland FRS and all county fire services in the Republic of Ireland.

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ICT Managed Service

In total, Telent provides over 130 service catalogue items in its ICT Managed Service offering for emergency services and is able to support all aspects of mission-critical infrastructure as well as day-to-day back office ICT solutions.

A fully flexible managed service for all ICT requirements, provided by specialist service teams dedicated to the emergency services sector. Able to support a single application or technology through to the transformation of an organisations entire ICT estate. Covering all aspects of mission-critical infrastructure as well as day-to-day back office ICT solutions.

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Mission critical communication & technology solutions

Digital Fireground

Solutions including fireground radio, high-rise evacuation solution, digitisation of risk visits and station end systems.

Cyber Security

Prevent & mitigate the risk of cyber threats facing the emergency services today.

Coverage Assurance

Independent testing of mobile network performance including Coverage, Resilience, Quality and Capacity

Mission Critical Networks

Services for a wide range of technologies and mission critical communication networks used by the emergency services.

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