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Emergency Services

Mission critical technology solutions for Police, Fire, Ambulance & Public Safety organisations across the UK & Ireland.

At Telent, we provide technology and network services to many of the UK and Ireland’s largest and most ‘mission critical’ operational systems in the Emergency Services community. Delivering to ever more exacting standards we are helping drive the development of increasingly advanced communication solutions.

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Station End & Mobilisation

Telent provide and support station end, mobilisation and mobile data terminal (MDT) solutions for more than half of fire and rescue services across the UK and Ireland.

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Fire Appliance Communications

Telent provide the installation and maintenance of secure radio communications and mobile data terminals (MDT) under the national Firelink contract for 10,000 fire appliances.

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Fireground Radio

Improving voice communication for firefighters on the incident ground. Increased operational range, enhanced speech quality with analogue and digital modes supported.

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Control Room

A complete range of technology and support services for emergency control rooms, including recommending, procuring, integrating and managing a range of systems and software applications.

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ICT Managed Services

A catalogue of flexible services for all ICT requirements, provided by specialist service teams. From a single service package to an entire digital transformation project for an organisation’s ICT estate.

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HM Coastguard

Telent are delivering a next-generation mission critical network for the Maritime and Coastguard Agency connecting 165 remote radio stations, supporting HM Coastguard to protect lives at sea.

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Lifeboat Mobilisation

Supporting the paging system that alerts RNLI lifeboat crews to mobilise for a launch and the station end systems for more than half the fire and rescue services across the UK and Ireland.s

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Vehicle Connectivity Services

Telent install and support voice and data communication solutions in emergency service vehicles, covering both current technology and preparing for the transition to the ESN.

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Cyber Security

A suite of services that ensure your organisation is protected against cyber-attacks, spanning governance, risk and compliance (GRC), security assessment and IT security solutions.

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Ambulance Communications

As part of the NHS Ambulance Radio Programme, Telent are upgrading the mobile communications devices in ambulances for all NHS Ambulance Trusts across England and Wales.

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IT Networks

The expertise, experience and vendor certifications to provide network planning, design, deployment and support for LAN, WAN & Wi-Fi networks for the emergency services.

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Cloud Services

UK hosted and supported, private cloud virtual data centre solutions for networking, compute and storage. Ideal for mission critical application and secure storage requirements.

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Trusted technology partner in Emergency Services

Telent has a proven capability in many major emergency services solution upgrades. Our nationwide coverage with vendor agnostic approach means that we can deliver a high level of service, whilst selecting the best solution for each clients needs.

Merseyside Fire and Rescue Authority

Since 2001, Telent provide mission critical Managed ICT Services to Merseyside Fire and Rescue Authority covering a comprehensive range of Information Technology Infrastructure Library (ITIL) defined ICT services.

East Sussex Fire & Rescue Service

ESFRS identified their SSRI process needed upgrading to meet aspects of the Grenfell Tower incident recommendations and to modernise the technology in use, and reached out to their ICT managed service provider and trusted partner since 2016, Telent, to help them kickstart the process.

Why choose Telent?

Unique understanding of the specific safety and operational requirements of the public safety sector

We have over 20 years' experience working directly with Emergency Services, proving a unique and valued perspective on the end users operational needs.

Proven expertise in both contemporary and legacy systems

Fully-managed service approach that will ultimately drive down cost, but never quality

Many emergency services are exploring the benefits of moving to managed ICT services. At Telent we have a flexible catalogue of services for all ICT requirements, provided by specialist service teams dedicated to the blue light sector, designed to complement or supplement inhouse ICT functions.

Security-cleared and appropriately accredited engineers providing round-the-clock support

Telent have a nationwide network of technical resources and comprehensive services always ready to meet your operational and business challenges. All our staff are NPPV level 3 SC cleared enabling detailed conversations without need for compromise or concern.

We are a approved supplier on multiple Crown Commercial Services purchasing agreements

With Telent you can purchase with confidence. As an approved supplier we have demonstrated our expert skills & capabilities to be awarded multiple framework agreements, providing you a simplified procurement route to purchase reducing timescales and cost with the assurance of quality goods and service.

Discuss your mission critical technology requirements today

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Control Rooms

Complete range of technology and services for emergency control rooms, including recommending, procuring, integrating and managing a range of systems and software applications.

Cloud Data Centres

UK hosted and supported, private cloud virtual data centre solutions for networking, compute and storage with PSN accreditation.

Networks

UK hosted and supported, private cloud virtual data centre solutions for networking, compute and storage with PSN accreditation.

IT Security Management

Complimented by Cyber Security Services, spanning governance, risk and compliance (GRC), security assessment and IT security solutions.

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