Public Wi-Fi outage at Network Rail’s managed stations

Updated - 26/09, 17:30

Telent can confirm that the incident was an act of cyber vandalism which originated from within the Global Reach network and was not a result of a network security breach or a technical failure. The aim is to restore public Wi-Fi services by the weekend. Telent are continuing to work with Network Rail, Global Reach and the British Transport Police.


Statement Issued - 26/09 11:30

Following the incident affecting the public Wi-Fi at Network Rail’s managed stations, Telent have been working with Network Rail and other stakeholders.

Through investigations with Global Reach, the provider of the Wi-Fi landing page, it has been identified that an unauthorised change was made to the Network Rail landing page and the matter is now subject to criminal investigations by the British Transport Police. No personal data has been affected. As a precaution, Telent temporarily suspended all use of Global Reach services while verifying that no other Telent customers were impacted.

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