Suppliers play a vital role in our success and we challenge them to be best in class for service, quality, delivery, cost and sustainability. This requires collaboration and innovation, so we have the right processes and tools in place to encourage and support our suppliers in meeting these requirements and look forward to achieving them together.

As a trusted partner for organisations at the forefront of the digital revolution, our mission is to maximise the whole-life value of our supply chain by deploying class-leading Procurement processes, techniques and resources to ensure Telent are the provider of choice for our current and future customers.

To support our diverse portfolio of projects and combine the very best technology and expertise, our Procurement team works with a broad range of suppliers, the vast majority of which are based in the UK and Ireland.

Our team

Carry out sourcing projects to find the best suppliers, products and services

Negotiate supplier contracts to deliver maximum value on a whole-life basis

Manage supplier relationships with a focus on innovation and continuous improvement

Minimise risk and ensure compliance

To deliver maximum value to our customers and bring together the best solutions, our approach to procurement is flexible, creative and responsive. This way, we partner with innovative, risk and performance managed suppliers, from local MSME’s to multi-national organisations.

How do I become a Telent supplier?

At Telent, we believe in collaboration and partnering. When sourcing goods and services, our Buyers first look to our approved supplier list but may also engage with others to find and evaluate suppliers for new requirements or to achieve the best value.

We do this through a category management approach based on whole-market consideration. Our suppliers are selected through fair and objective methods, which are managed by our Procurement team in-line with defined processes and policies.

Evaluation & Approval

Suppliers must complete an evaluation process to ensure they meet our criteria, which is driven by customer and industry standards. This process is also an important first step in managing our supplier relationships. Depending on the level of risk, the process itself varies to ensure that all requirements are proportionate based on the scope but is generally based on:

Modular pre-qualification questionnaires (mPQQ’s) to demonstrate that suppliers can:

Consistently deliver the agreed product or service on-time and at the right cost

Maintain excellent levels of quality, business continuity and information security management

Deliver sustainable solutions by minimising any damage their business may cause to the environment

Have excellent Health and Safety management and performance

Uphold our ethical values, considering social value, labour standards, equality, diversity and inclusion (EDI), anti-corruption and bribery

Drive innovation and collaboration

Onsite Supplier quality assurance (SQA) audits

Company profiles, references and financial stability checks

Specification and Price benchmarking

Alignment with our values, corporate objectives, management systems and policies

We only ask suppliers to undertake this process if they are being considered for a contract. If you would like to supply to Telent, please complete this short form to register your interest. This information is stored and may be used for tendering purposes when sourcing new products and services.

Awarding Business

Our Procurement team works in conjunction with Telent’s Commercial, Project, Quality, Health & Safety and Environmental Management teams to award contracts based on cost, quality, reliability, innovation and sustainability. Where an existing supplier is being considered, their performance history is also taken into account.

We are committed to working collaboratively with potential and existing suppliers to promote innovation and design the best solutions. Our Responsible Procurement and Supplier Assurance managers are also experienced in working collaboratively with our supply chain to ensure technical compliance, quality, sustainability and environmental targets are met.

Our Supply Chain Sustainability Strategy

The core aim of our supply chain sustainability strategy is to meet our needs for goods and services in a way that achieves value for money on a whole life basis. This is to provide added value not only for our organisation, but also for society and the economy, whilst minimising damage to the environment. We do this by embedding sustainability and social value considerations into all our decision-making processes.

Working with MSME’s

Working with Micro, Small & Medium-sized Enterprises (MSMEs) is integral to our delivery strategies and we depend on their regional capabilities. We are proud that the sub-contracting opportunities we provide to local businesses promote employment, economic growth and regional development. We actively measure our engagement with MSMEs and have set KPIs as part of our Supply Chain Sustainability strategy.

FY21 MSME Engagement Information

Fair Payment

Telent are committed to fair and equitable business relationships. This includes paying all valid invoices from our supply partners on-time and in full, using appropriate terms and our standard terms are 30 days.

If are an existing supplier and would like more information, please see our How to Get Paid Guide.

How to Get Paid Guide

Net-Zero Supply Chain

Telent has now committed to matching the UK’s climate target to deliver ‘net zero’ emissions by 2050 and the first important step in realising this ambition is reducing our overall carbon footprint by 50%, no later than 2035. Importantly, this isn’t just the carbon emissions that we create directly, we are also working to reduce the emissions created indirectly within our entire value chain.

90% of our business’s carbon emissions are embedded in the products and services that we purchase, so in 2023 we will begin working with our suppliers to implement various carbon reduction programmes to reduce the carbon footprint of our supply chain.

Through our current supply chain sustainability strategy, we work in collaboration with our suppliers to:

Substantially reduce waste through prevention, reduction, recycling & re-use (circular economy)

Procure in-line with current best practice standards, technical and quality specifications, including Government Buying Standards

Increase the share of renewable energy in our supply chain’s fuel mix

Reduce third-party vehicle emissions

Reduce packaging and increase recycled content in packaging

Work collaboratively to design innovative sustainable solutions

Creating Social Value for the communities we serve

We recognise the significance of MSMEs in realising Telent’s Social Value agenda, in terms of their potential for socio-economic development through local job creation, market growth and innovation. Our MSME Action Plan focusses on providing comprehensive resources and information to:

Provide greater employment, skills and business building opportunities in our supply chain

Support skills development initiatives and encourage talent into our sectors

Promote Equality, Diversity and Inclusion (EDI)

Improve the environment (air quality, CO2e)

To enable this, not only do we contract local social value objectives, but have dedicated a minimum of 100 hours per year of our Procurement team’s resources to deliver a range of supplier development opportunities including training materials, guidance, practical support and the opportunity to share best practice. We hold interactive supplier webinars to facilitate peer collaboration on topics such as Equality, Diversity and Inclusion (EDI), Strategic Labour Needs & Training (SLNT), GDPR, Modern Slavery prevention, STEM Education, Carbon Reduction and Quality & Environmental Management Systems.

View our procurement documents

Go to our library

For general enquiries please complete and submit: