Our Values

Service. Commitment. Value.

Our Values

Telent has a great heritage and a distinctive company culture built on Service, Commitment and Value.

We're proud of our relaxed and friendly work environment, and the way we work as a team. We're committed to doing the job right and to going the extra mile for our customers.

We're flexible, creative and responsive in the way we approach our jobs. And we're open to and respectful of others while making equality and diversity a reality. Above all, confidence in the future abounds, and our people relish the challenge every new project brings.

  • Service We provide our customers with the services they want and the solutions they need and make a difference to their business through recognised excellence and guaranteed satisfaction.
  • Value We provide cost-effective and innovative solutions, remain competitive and will deliver beyond our customers’ expectations. We embrace change and identify opportunities to win. Our knowledge is key – so we build on it, learning from experience and using it to remain competitive and to create value, all to our customers’ advantage.
  • Commitment We put customers first and, as a trusted partner, work to understand their needs. We always keep our promises. Commitment means taking ownership, being accountable for our actions and acting in their best interests, at all times.
"East Sussex Fire & Rescue Services are investing in a major IT infrastructure refresh and new capabilities to support the business needs of our service and telent will provide critical support to ensure we deliver efficiently, effectively and maximise digital and technological opportunities."

Dawn Whittaker, Chief Fire Officer & Chief Executive, East Sussex FRS

"Telent's ability to work through issues has meant minimal escalations into our property team at MBNL. I would recommend telent as a reliable, proactive, forward-thinking organisation in the access service space."

Scott McGimpsey, Head of Mobile Property & Assurance, EE

"I just wanted to put on record my thanks for the work that went into RTIG interface development. I finally got the opportunity to go out to one of the sites that has this functionality a couple of weeks ago and the bus priority interface was straightforward to use and worked first time when I mapped some additional triggers."

Joel Dodsworth, UTMC Manager Highways and Transportation, Leeds City Council

"We admire the dedication of the team that support us, it's all about how we can grow together and bounce back after overcoming any obstacles. Our partnership is more than just a contract – it’s a collaborative working relationship."

Ben Martin, Asset and Property Director, Trenitalia c2c

Merseyside Fire & Rescue Service
Openreach
Transport for London
BT
Hinkley Point C
Russell Group University
Highways England
First Great Western
Maritime and Coastguard Agency
Northern
RNLI Lifeboats
Virgin Media
Vodafone
West Sussex County Council
Network Rail Logo
Merseyrail Logo
Avanti West Coast
East Sussex Fire & rescue Service
London Ambulance Service
Northwest Fire Control
South Western Railway

For general enquiries please complete and submit: