ICT solutions as managed services for consistent performance and maximum benefit.
Telent know that managing mission critical technology solutions is not an easy task and the challenge of optimising performance, managing change and resolving problems becomes increasingly difficult as the complexity of IT solutions grows. Our methodology covers the entire spectrum of managed and operational requirements, providing cost certainty, consistent performance, committed service level agreements and a philosophy of continuous improvement. Telent has the expertise, experience and flexibility to manage just a single technology element or service, through to providing a complete managed service for an organisation’s entire ICT estate.
IT security, cyber security and proactive monitoring services, to protect mission critical IT infrastructure.
A full range of Information Assurance, Cyber Security Services, penetration testing and additional consultancy are available. Telent’s expertise spans governance, risk and compliance (GRC), security assessment, IT security solutions and an extensive breadth of managed security services. We offer compliance to all major ICT standards including: HMG(OFFICIAL), PCI, CPNI, ISO27001 and SEC(SANS).
The Telent proactive remote monitoring capability provides a layer of confidence for your infrastructure. A dedicated team monitors your environment 24x7x365, allowing your valuable IT resource to concentrate on IT innovation rather than monitoring and maintenance. The Telent NOC remotely monitors network alarms and events, either alerting the customer IT team or taking reactive or proactive actions. Combining remote monitoring with Telent support services maximises service availability reducing or eliminating infrastructure downtime.