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Team telent behind the scenes of London’s biggest night of the year

New Year’s Eve is one of the most significant events of the year, with hundreds of thousands of people gathering in London to witness the Mayor of London’s NYE fireworks display which never fails to sell out. Featuring 12,000 fireworks, 2,000 lighting cues and 30 tonnes of equipment, choreographed to music, London’s spectacular New Year’s Eve fireworks is the largest annual display in Europe – but it is the work that goes on behind the scenes which is truly fantastic.

Making sure operations run smoothly is no easy feat, with everything from public transport and London’s emergency services to internet connectivity facing a significant increase in demand - and telent is proud to support these services, ensuring they are equipped to face the challenge.

The busiest time of the year

News Year’s Eve is one of London’s biggest nights, with the fireworks display alone selling over 100,000 tickets. The display is also for more than just the people in London; it is broadcast to tens of millions of viewers across the globe, promoting London and often displaying many of Britain’s successes from across the year. There is no room for error, and there are dedicated teams in place to make sure the event runs seamlessly. For a celebration this large, multiple infrastructures need to be put in place to keep people safe, make sure transport runs efficiently, and that telecommunication networks are available for the peak demand.

Equally, making sure party-goers can get home quickly and safely is the number one priority, which is why there was free travel on Transport for London (TfL) public transport from 23:45 on New Year’s Eve until 04:30 on New Year’s Day. Alongside the influx of people, there was also a number of station and road closures that TfL  had to manage in order for travel to run smoothly. Making sure travel routes ran on time and without problems required a high level of organisation and efficiency from teams across TfL.  

Helping London celebrate 

telent has always been passionate about working with the emergency services. During the New Year, telent supported the Met Police Control Rooms, London Ambulance Service Mobile Data Terminals and London Fire Brigade Appliance radios. As some of the most critical communications networks in London, all these emergency service teams had to be able to communicate in real-time to ensure the safety of London’s public.

City-wide, telent also provided round-the-clock management of; TfL’s CCTV cameras; TfL’s Bus information systems; London Underground communications systems and Control Rooms; and over half of the capital’s traffic signals. So, no matter how people planned to get to their celebrations and home as they welcomed in the new year, telent was behind the scenes making sure that journeys ran smoothly and efficiently.

Sharing the moment

New Year is, of course, more than just about firework displays, it is also about sharing the joy with loved ones. For some people, calling their friends and family at midnight to say ‘Happy New Year’ is an absolute must. With so many users on the network at once, ensuring networks are able to scale their bandwidth to support this level of traffic is also crucial. However, telent works with many of the nation’s service providers to maintain and manage broadband networks, telephone landlines and mobile networks, ensuring that people are able to stay connected at all times.  

What goes on behind the scenes (for auld lang syne)

It is easy during the holiday period to take for granted what is going on behind the scenes to make everything possible. But as we have now entered a new decade, we wanted to take the chance to say thank you to our amazing teams for their hard work in keeping London connected and protected not only on New Year’s Eve, but throughout 2019. A big thank you also goes to all the other dedicated individuals across London’s emergency services, rail and road networks and operators, who worked hard to make the 2019 New Year’s celebrations a success.

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