Rail

Maintenance

Keeping trains running and guaranteeing passengers are able to travel is vital to the Rail industry. At telent we play a key role in this.

Our maintenance teams are spread across the country making sure passengers are able to travel in a safe, convenient and informed manner. Our maintenance activities ensure that on-board safety systems such as One Person Operation (OPO) through to fire alarm systems on the London underground are working every day.

We are also the largest provider of Train Operating Compnay (TOC) maintenance. On every London underground and DLR station, and a third of nations railway stations, we ensure that the passenger information is working to provide customers with up to the minute travel notices. Our service centre manned 24/7/365 by engineers, offers a unique solution to our customers in providing the best person to help them at the end of the line.

Trackside

Every day, in all weathers our cable service team are on call, to ensure the railway fibre and copper networks are always working.

Station systems

Prevention is always better than cure, and although when faults occur on station systems we fix them, we prefer to prevent them happening in the first place. We know many faults are preventable so our maintenance services are focused on reducing the number of faults on our maintenance contracts, not just fixing them.

Buildings

telent provides service support for Transport for London, including fully planned and reactive maintenance services for fire detection and suppressions systems. We also provide communications, mechanical, electrical, and signage systems on the Bakerloo, Central, Victoria, Waterloo & City, Circle, Hammersmith & City, District and Metropolitan lines.

Asset Management

The assets and systems we maintain and support, both in the station and on trains, are critical to the daily running of the London Underground network and the UK rail network.

Technical Service Centre

The hub of our Asset Management activities is our Technical Service Centre. Manned by technically trained staff the person who takes the call is not only able to understand the detail of your problem they will undertake an initial diagnosis and can often fix the fault online. If they can’t fix it they will dispatch a fully briefed engineer, already equipped with the appropriate spares and equipment, to fix the fault in a single visit.

Why choose telent for Rail?

Support

Round-the-clock support and maintenance with UK wide coverage

Flexible

Flexible approach from fully managed to stand-alone services

Expert

Long-standing expertise in contemporary systems and legacy systems

Maintenance

Targeted planned maintenance to eliminate poor performing assets

Knowledge & education

Considerable investment in training

Monitoring

Constant monitoring of key performance indicators

Development

Constant monitoring of key performance indicators

Speak to a Rail expert...

Our experienced team will be happy to hear from you. Call us on 0800 783 7761, email us, or request a call back below: