Management Integration & Control of Assets

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Improve station operations and passenger experience with a single operational view of communications, security and digital systems.

MICA brings alerts, incidents and communications into one intuitive interface, helping operators respond quickly and effectively during both normal operations and disruption.

By integrating video surveillance, public address, help points, smart cameras and IoT sensors, MICA enables near real-time detection of safety, security and operational incidents, delivering automated alerts that support faster, informed decision-making.

One control room. One operational view. Faster response.

Increase visibility, improve operational efficiency and simplify day-to-day management with a centralised control room solution. MICA enables multiple rail stations and assets to be monitored and managed from a regional control centre, helping operators optimise resources while maintaining full operational functionality.

Simplified Management

Bring station operations, security and safety systems together in a single command and control platform. Give teams real-time visibility to respond faster, improve efficiency and support a safer passenger experience.

Reduce System Failures

Identify potential issues before they impact services through continuous asset monitoring. Reduce disruption, improve reliability and help keep passengers moving safely and on time.

AI CCTV Analytics

Enhance passenger safety and operational awareness with intelligent CCTV analytics. Automatically detect incidents, monitor crowd movement and prioritise alerts to support faster, more informed decision-making.

Vendor & Technology Agnostic

Connect new and existing technologies within a single platform, including legacy systems. Improve network-wide visibility, simplify operations and maximise the value of existing infrastructure investments.

Manage Critical Station Infrastructure from a Single Platform

Integrating multiple systems into a single management solution to enhance operations in control rooms, key features include:

CCTV

Monitor and control multiple CCTV systems, integrating IP and analogue cameras. Automated camera switching and recording triggered by events and alarms.

Public Address and Voice Alarms (PAVA)

Manage announcement libraries with manual recording, text to speech, quick lists, hot keys for pre-sets and custom messages. Schedule announcements including night PA and control background music.

Customer Information

Integrate with passenger information displays, custom displays and webpages. Information is replicated on the operator interface confirming the accuracy of information

Help Points

Integrating help points, fire call points, lift intercoms, door entry and video intercoms. Cameras automatically focus on areas that make a call, record events and increase operator understanding of a situation.

Access & Control

Integrate multiple Electronic Access Control Systems (EACS), providing alarm notifications with CCTV and analytics integration with doors, gates, barriers and secure areas.

Fire System Integration

Integrates a range of fire panels and suppression systems to enable remote isolation to be carried out, provide condition and status update, and allows sites to be re-opened in the event of a false alarm.

Analytics Integration

Transform legacy operational technology to provide cutting edge analytics. Using human intelligence and artificial intelligence MICA is able to unlock previously hidden data.

How MICA Enables AI-Driven Rail Operations

AI analytics can identify potential risks and generate alerts, but the real value comes from turning those insights into action. MICA provides the operational layer that connects AI-driven events with control room workflows, automatically raising incidents, switching relevant CCTV views and presenting operators with the information they need to respond quickly and consistently. Future-ready by design, MICA can support a wide range of AI-enabled use cases, including trespassing, loitering, overcrowding, unattended items, person down incidents and fare evasion, helping rail operators move from reactive monitoring to intelligent, proactive management.

Explore AI-Enabled Operations

Keeping London Bridge Station Connected, Secure and Operational

Supporting one of the UK's busiest rail stations, MICA provides London Bridge Station with a centralised command and control platform, integrating CCTV, EACS, SDN and PA/VA systems to help optimise operations and keep passengers moving safely.

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Take Control of Station Operations: Book Your MICA Demonstration Today

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10.08.26

Management Integration & Control of Assets for Stations

Improve station operations and passenger experience with a single operational view of communications, security and digital systems.

One control room. One operational view. Faster response.