ICT Managed Service

telent specialise in the effective operation of critical national infrastructure and are at the heart of many of the UK and Ireland’s best-known organisations.  We have a long standing track record providing mission critical technology solutions to Police, Fire, Ambulance and Public Safety organisations across the UK & Ireland. 

At telent we design, deliver, support and operate a wide range of solutions for the emergency services that include control rooms vehicle connectivity & ESN services, mobile data terminals, station end alerting, unified communications, cloud-based services and a wide range of ICT managed services.  This is supported by 24x7 service centres and nationwide professional services capability.  In summary we can help with any information technology or communications technology requirement emergency service and public safety organisations have.



Read our case studies for East Sussex FRS and Merseyside FRA


Solutions from telent for emergency services include:


ICT Managed Services

A flexible catalogue of services for all ICT requirements, provided by specialist service teams dedicated to the blue light sector and designed to complement or supplement inhouse ICT functions. Available as a single service package through to an entire digital transformation project or the management of an organisation’s complete ICT estate. 

Control Rooms

Complete range of technology and services for emergency control rooms, including recommending, procuring, integrating and managing a range of systems and software applications.

Cloud Data Centres

UK hosted and supported, private cloud virtual data centre solutions for networking, compute and storage with PSN accreditation.

Networks & IT Security Management

The expertise and vendor certifications to provide network planning, design, deployment and support of LAN, WAN and Wi-Fi networks. Complimented by Cyber Security Services, spanning governance, risk and compliance (GRC), security assessment and IT security solutions.

Unified Communications

From a traditional telephone conversation to a multi-media virtual meeting, telent’s portfolio of unified communications solutions enable effective collaboration across all locations.

Station End & Resource Alerting

Systems that mobilise fire stations, alerting retained firefighters to respond to an incident and RNLI lifeboat crew to mobilise for a launch.

Vehicle Connectivity Services

Fitting radios, data terminals and gateway routers into vehicles for all emergency services. This includes experience with the latest electric powered vehicles and upgrades for ESN.

Fireground Radio

A digital radio solution developed in conjunction with UK Fire & Rescue Services to improve audio quality, ease of use and operation range. This ensures better communication for firefighters during incidents, making their operations safer and  more efficient.

Private Radio & Microwave Systems

The design, installation and support across a range dedicated radio systems for specific user groups.


For more information about our ICT Managed Services, read our whitepaper

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