Emergency Services Network

A complete transition service to ESN

Experts in Emergency Service Network (ESN) that extends from coverage testing to control rooms and critical communication networks through to vehicle installation services.

Beyond the design, build and support of national networks and voice and data systems in critical environments, Telent has the ability to factor in the unpredictable, responding to any circumstance at speed and in the correct manner. A national network security cleared and accredited engineers providing round-the-clock support, each with a unique understanding of specific safety and operational requirements of critical communication networks.

Coupled with its vendor agnostic approach, Telent can deliver a high level of service, whilst selecting the best solution for each client’s needs, based on its knowledge of each equipment vendor. This means emergency services can concentrate on protecting the public, while Telent provides enabling technology solutions.

The introduction of ESN will impact the entire emergency services communication infrastructure

Telent provide a complete portfolio of services to support the transition

Our ESN Capabilities

Telent has a range of capabilities specifically designed to help emergency service organisations successfully transition to the new ESN environment.

Delivering digital transformation in emergency services

Large scale project experience including coverage testing the ESN for the Home Office; to almost 10,000 vehicles across every fire and rescue service in England, Wales and Scotland, and supporting major communications refresh with the Ambulance Radio Programme.

Maintaining safe and secure communications

Installing and supporting communication devices, data terminals and gateway routers in emergency service vehicles. Telent can test, recommend, procure, install and maintain all of the connectivity equipment that a customer’s fleet will require.

Complete range of technology and services for emergency control rooms

We design, build and install integrated Command and Control information and communication systems. Telent covers all areas of the modern control room, including recommending, procuring, integrating and managing a range of software applications.

Partner of choice for Station End dedicated computer solutions

Multiple Station End installation and support contracts across the UK. We tailor our solutions to meet specific customer needs and also provide support via our 24/7/365 technical Support Centre’s and UK wide engineering field force.

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Emergency Services Network (ESN) will transform communications for the country’s emergency services, but the transition to the new service will be an unprecedented technical change. Telent’s experience of critical communications, from the building of next generation networks through to major fleet upgrade projects, enables us to share a unique and specialist insight.

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- Barry Zielinkski

Operations & Services Director

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