As technology grows in complexity, the challenge of optimising performance, managing change and resolving issues becomes increasingly complex to manage in mission critical environments. telent will increase your service levels and manage resources effectively through our managed service, while keeping pace with changing technology and transforming your infrastructure at a time when the balance of cost and benefit is optimised.
Our approach covers the entire spectrum of managed and operational requirements and provides operational certainty through a philosophy of continuous improvement.
You control as much or as little as they desire. We work with you to develop a customised solution to meet your individual requirements- providing the freedom to focus on strategic and planning issues, safe in the knowledge that the daily management and operation of systems are with a trusted partner.
We will proactivly identify, isolate and respond to faults as they happen – before they are even detected by the end user. We'll also log and report the activity and give you regular performance reports.
If you need to transition your current service, and that involves people and asset transfer, we’ll help ensure there is buy-in right from the outset. We’ll also help to manage the linkage between changing processes and working practices. This minimises disruption to your service and avoids service deterioration.