Services including incident management, fault management, remote monitoring and fixing and technical customer support.
Our service centre's are manned 24/7/365 by highly trained and accredited staff.
We offer a range of services including incident management, fault management, remote monitoring and fixing, asset condition monitoring and technical customer support.
Our teams will diagnose, and if possible resolve incidents without the need for a site visit.
If the incident cannot be resolved remotely, an accredited, technical expert will be despatched with replacement parts if deemed appropriate. The vast majority of incidents reported to our service centre are resolved without the need for a site visit.
Technical Service Centre
We offer a range of services from our Accredited Secure Network Operations Centre. These include incident management, fault management, remote monitoring and fixing, asset condition monitoring.
Why choose telent for Defence?
Proven credibility and knowledge to overcome operational challenges associated with the work of our Armed Forces
Ability to manage complex network installations within a MOD construction environment
Security, Integrity & Compliance
Security cleared professional consultants and industry qualified engineers
Secure, future proof and cost effective solution reducing financial expenditure
PRINCE2 methodologies, ensuring effective governance and risk mitigation
Solutions will not only work in harmony with your existing systems but will also offer a clear roadmap for future development
Speak to a Defence expert...
Our experienced team will be happy to hear from you. Call us on 0800 783 7761, email us, or request a call back below: